Yes, you can cancel your class prior to the start of class and penalties may apply. Bank fees, credit card fees, PayPal fees, etc., deducted from the refunded amount on the customer’s end are not refundable. Classes which have deposits required or accommodations included are not fully refundable or transferable and fees may apply.
Please contact the class host or TTTE/SO Team (email below) for additional details. A refund of a live (or full-day online) class that has started and been attended by a customer is only possible if the class is canceled by lunchtime of Day 1. A telecall/zoom must be canceled in writing to the below email addresses within 24hrs after the first call and before the beginning of the 2nd call, whichever comes first.